Montenegro
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Surprice Montenegro Rental Terms for travel between 01-May-2019 and 31-Dec-2024

Surprice Car Rental in Montenegro

Drivers Age and Driver License Requirements
The minimum age for renters on all car categories is 21 years old. The
maximum renters’ age for all car categories is 75 years old.
For young drivers from 21 to 23 years additional fee of 4,00 euro/day (VAT included) is applicable.
A valid Driving license is required.
A valid passport or ID may be required (if its written in Roman Alphabet)
When collecting a car from our car rental supplier the principal driver & any additional drivers will need to provide a full driving license in their name


Your Rental Includes

  • Unlimited kilometers
  • Collision Damage Waiver (TPL coverage 200000 euro and PAI: 50000-euro coverage)
  • Theft Protection
  • Sales Tax
  • 24-hour free breakdown assistance in the territory of Montenegro
  • Contract Fee
  • Free car parking near the airport

 

Your Rental excludes

  • Fines, toll fees & parking charges
  • Administration fees for fines
  • Administration fee for damage
  • Key, documents loss,
  • Out of hours fee (25 euro 20:29 -07:59)
  • Fuel
  • Additional driver
  • Costs for requested extras or extras purchased locally (charged locally)
  • Out of Hours Fees (if applicable) damage to tires, tire rims, glass, rear window mirrors, clutch, vehicle interior, flat tires, vehicle underside.


Out of Hours
25 euro for the bookings out of opening hours- VAT INCLUDED


Fuel Policy
All vehicles are supplied with a full to full or same to same (fuel in the car should be on the same condition as the customer receives). The customer will be charged for the missing fuel Diesel 2,00 euro per liter + 10.00 euro administration fee (VAT included) Petrol 2.2 euro per liter + 10 euro administration fee ( VAT Included ) and no refunds for the unused fuel are given. For the refueling mistakes the customer will be charged 450,00 euro (VAT included )


Other options & fees
Please note that charges made at the location for any extras or fees will be a subject to any applicable sales taxes & location taxes/fees.


Insurance
All Vehicles are provided with CDW (Collision damage waiver) and TP (theft protection) in and outside Montenegro. TPL coverage is 50000 euro and PAI coverage is 50000 euro.


Collision damage waiver
Full collision damage waiver and full theft waiver are included with an excess of between 550 Eur and 1200 Eur (except the rules above described in the paragraph “not included in the rental“. Please check the agreement before you take the rented car for exact exclusions and note that some options we can provide you locally in order to reduce your risk. Please  do not hesitate to contact us for any further information. All rates include VAT:

  • Eur 550,- (MDMR, MDAR, EDMR, EDAR)
  • Eur 700,- (CDMR)
  • Eur 850,- (DWMD, JDMD)
  • Eur 950,- (IFMR)
  • Eur 1200,- (FVMD )

There is an opportunity to purchase a super insurance to minimize the excess 8,00 – 20,00 euro per day depending on a car group

  • (MDMR, MDAR): 8 EURO
  • (EDAR, EDMR): 9 EURO
  • (CDMR): 10 EURO
  • (DWMD): 12 EURO
  • (IFMR, JDMD): 14 EURO
  • (FVAD): 20 EUR

All rates include VAT

POLICE REPORTS ARE MANDATORY IN CASE OF ACCIDENT OR FOR ANY DAMAGE, SO AS RENTER TO BE COVERED BY THE INSURANCE.
Company reserves the right to hold invalid acquired insurance coverages if:
• there was present any gross negligence on behalf of the customer
• if customer takes car of road
• drives under the influence of drugs, alchohol
• if car was driven by an unauthorized person.
if the car's bodywork gets damaged, you’re covered by the Collision Damage Waiver. This means that the most you'll pay towards repairs is the damage excess. If you damage (windows, wheels, mirrors, interior or undercarriage, or personal belonging) or the damage made by you is a consequence of your negligence or being under drugs and alcohol influence, you will pay the total value of the damage regardless the excess amount deposited.


Delivery/Collection
Delivery or/and collection is always on request and availability of this service depends on the pick-up and drop of locations. Delivery/collection is always paid locally.
Out of the city limits charges will apply depending on the distance.
In opening hours (08:00 – 20:30) one-way rentals:
Podgorica Airport: free of charge within 5 km
Office in Podgorica: free of charge within 5 km
Tivat Airport: free of charge within 5 km
Office in Tivat: free of charge within 5 km
Hotels in Podgorica: free of charge within 5 km from city center
Hotels in Tivat: free of charge within 5 km from city center
Port of Montenegro Tivat: free of charge within 5 km
Delivery and collection from 5 km to 15 km is 15 Euro VAT included
For all non-mentioned domestic one-way rentals, there is charge of 0.8 euro/km 

Domestic One-Way Charges for all car groups - VAT Included

From  To              
From  Podgorica Tivat Kotorr Budva Herc.NovI Petrovac Bar UlcinJ
Podgorica 0 70 70 50 85 40 40 65
Tivat 70 0 15 20 25 40 40 65
Kotorr 85 20 30 35 20 55 55 80
Herc.NovI 85 25 20 45 40 65 65 100
Bar 40 50 65 30 80 20 20 25
UlcinJ 65 65 80 60 95 40 40 50

International one-way charges allowed to Servia, Albania and Kosovo: 
For all non-mentioned destinations, the charges that apply are: 0-200 km charge of 0.8 euro/km, 201 -500 km charge of 0.6 euro/km, 501+km charge of 0.45 euro /km 

International one-way charges (for all car groups)

From  To                
  Belgrade Tirana Durres Shkodra Saranda Vlora Pristina Ohrid Skopje
Podgorica 248 110 110 52 226 170 180 180 270
Podgorica Airport 248 110 110 52 226 170 180 180 270
Tivat 250 120 120 88 253 194 200 200 270
Tivat Airport 250 120 120 88 253 194 200 200 270

(ferryboat, pay toll, tunnel fee not included)

 

CROSS BORDER RENTALS & TERRITORIAL RESTRICTIONS
CROSS BORDER RENTALS ARE ALLOWED TO DRIVE IN THESE EUROPEAN COUNTRIES:
Albania ,Serbia ,Kosovo ,Bosnia , Croatia ,*Austria , *Belgium , *Czech Republic ,* Denmark, *Estonia, *Finland,* France, *Germany, *Greece , *Hungary , *Ireland , *Italy , *Latvia , *Lithuania , *Luxembourg ,* Malta, *Netherlands , *Poland , *Portugal , *Romania , *Slovakia , *Slovenia , *Spain , *Sweden , *United Kingdom
* Restrictions and charges may apply (please check with the car rental agent on arrival).
Written permission issued from Surprice Branch is mandatory to cross the borders.
There is also an insurance fee that applies. This kind of rental must be requested at least 7 working days prior to pick up date. The charge is 45 EURO -RENTAL GREEN CARD INSURANCE INCLUDED).


Vehicle Group/Model
We are unable to guarantee a particular make, model or fuel type the car shown on your voucher is for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost). If at time of pick up, it becomes impossible to provide your booked car as shown on your voucher due to breakdown or an accident, a similar or upgraded car will be provided by the supplier.


Condition of Vehicle
Vehicles must be returned in the same condition as picked-up/delivered. Excessive staining or internal damage will be charged for at the supplier's valet rates. It is your responsibility to check the vehicle thoroughly at pick-up/collection.


Local deposit
A pre-authorization is required for the excess amount of the vehicle. If a pre-authorization is not left, then the purchase of additional insurances is mandatory to reduce the excess on the vehicle to zero. If the excess is not reduced to zero a pre-authorization is required for the reduced excess amount.


Lost keys or documents
The Car Rental Company will charge you if key(s) are lost or badly damaged depending on car group 300 MDMR, MDAR,EDMR, EDAR, 350 CDMR, DWMD JDMT, 400 Euro IFMR, FVMD


Voucher
Your contract for Rental is between you and our car rental partner. The voucher supplied by Surprice Cars is used to show that you have booked and paid-for the vehicle as shown on that voucher. If the booking is cancelled, the voucher is void. You must produce your voucher on arrival at rental counter.


Fines and penalties
You are responsible for the cost of any parking fines and other penalties incurred whilst the vehicle is contracted to you. The supplier or Surprice Cars will pass the relevant charges on to you plus any administrative expenses.


Breakdown assistance
In case that breakdown assistance is required (the customer cannot turn on the lights, doesn’t know how to start the engine, does not know how to use the gearbox, battery dead because the customer forgot the lights on etc.) will be considered as negligence and will be charged.
The car rental company will charge you for 120 Euro (VAT included) for driving off roads.
 
All Terms & Conditions and Prices are subject to change, while Local/Road taxes might 


 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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