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alamo montenegro pp - montenegro airport car rental companies

alamo montenegro pp depot information

Alamo Montenegro PP Rental Terms for travel between 01-Mar-2020 and 31-Dec-2050

PLEASE NOTE:
Where customer’s travel plans have been impacted due to the coronavirus the following policy will be applied:
• Cancellations may be made up to 1 hour before the reserved start date/ time without any penalty or charges.
• If a reservation is not cancelled at least 1 hour in advance of the reserved start date/ time it will be treated as a no-show and a no-show fee maybe applied, subject to any agreed exceptions. Where the no-show is a direct result of the coronavirus a full refund will be provided.
Refunds must be equal to the full price paid by the renter, EHI reserves the right to audit these transactions for compliance.

Additional driver
an additional charge of EUR 5.00 per day, maximum EUR 25.00 per rental excluding vat applies for each additional driver. Full rental conditions apply to all additional drivers.


Age requirements
minimum age to rent is 22 for all vehicle groups with the exception of fullsize van which is 26.
Maximum age to rent is 77.
There is no young drivers fee and it is not possible for renters under the age of 22 (26 for fullsize van) to rent.


Forms of payment
Visa and Mastercard credit cards are accepted as payment for rentals at pickup and at time of reservation. Cash is also accepted as a form of payment at the time of rental and as a form of deposit if supported by a credit card (the credit card information will be taken but not charged a deposit for cash rentals).
All customers are required to place a deposit taken by credit card imprint. The deposit is based upon the theft protection excess and for fuel. This will increase when optional extras are purchased locally. The purchase of excess protection coverage will result in a lower deposit amount.
The deposit ranges from EUR 555.00 to EUR 1200.00 depending on the car group. If SCDW super collision damage waiver is purchased the deposit will range between EUR 100.00 and EUR 200.00. A minimum deposit of EUR 100.00 plus the cost of rental will be taken at the time of rental pickup. At rental pickup only a major credit card or cash is accepted.


Renter requirements
All drivers must present a full valid driving license and a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year. Renters carrying a driving license that isn't in latin characters do require an international driving permit.


Cross border policy
Vehicles can be driven in all e.u. Countries except to Belarus, Russian Federation, Ukraine & Turkey. Vehicles must be returned to the agreed station in Montenegro.
Out of country travels require approval 1 working days prior to the start of the rental. A surcharge for a third party insurance (TPI) will apply and must be purchased at the rental counter. The charge is 42.35€ excluding airport fees per rental. The vehicle is covered by TPI as long as it is driven inside the borders of the country for which it is issued. Car replacement while driving abroad is available for fee. To arrange cross border travel please email customer.service@enterprise.me for assistance.


Delivery and collection
Delivery and collection is available within a notice period of 24 hours up to 20 km of city limited at a charge of 18.15 EUR per service. Deliveries and collections outside of city limits (over 20 km and up to a maximum of 50 km) will incur the renter and additional per km fee of EUR 0.54.
The driver must be present to show their passport, driving license and to confirm payment method. Delivery and collection is available 24/7. The contact and cell number to arrange this service is +382 (0) 67222065, Mr Nebojsa Mijanovic. All fees quoted include vat.


After hours
After hours is a service provided to pick up and/or drop off a vehicle outside the opening hours. An additional charge of 30,25€ excluding airport fee applies and must be paid at the rental counter.
This service charge applies to all locations. Emergency contact phone numbers:
cell phone 1 : +382 67 222 065 - Nebojsa Mijanovic
cell phone 2 : +382 67 788 782 - Blagoje Manojlovic
emergency phone number : +382 67 222 951 - Andjelko Mijanovic


One way rentals
Domestic one-ways are available for all locations within Montenegro for all customers.
A one-way fee of EUR 25.00 excluding vat is applicable for each domestic one-way rental with the exception of one-way rentals within the same city which are free of charge.
There is no minimum length of rental requirement to qualify for a one-way rental. One way bookings must be made within 24 hours advance notice.
International one-way rentals (rental made in one country and returned in a neighbouring country) are allowed on request for the following countries:
Croatia, Serbia, Bosnia & Herzegovina and Albania. A one-way fee of EUR 250.00 excluding vat is applicable for each international one-way rental.


Inclusive
Cost of rental includes unlimited km, CDW, third party insurance, protection against theft and fire, airport fee, winter fee and vat


Exclusive
Cost of rental includes unlimited km, third party insurance, airport fee, winter fee and vat


Extras
Baby seat - csi - available for a daily charge of 5 EUR, maximum 25 EUR excluding vat.
Child toddler seat - cst - available for a daily charge of 5 EUR, maximum 25 EUR excluding vat.
Booster seat - bst - available for a daily charge of 5 EUR, maximum 25 EUR excluding vat.
Global positioning system - gps - available for a daily charge of 5 EUR, maximum 25 EUR excluding vat.
Ski racks - skv - available for car groups economy EDMR, COMPACT CDMR and STANDARD SUV SFMR only for a daily charge of 5 EUR, maximum 30 EUR excluding vat. In the case of loss or damage a replacement fee of 300 EUR will apply. All winter equipment is available from 01 November to 30 April.


Safety kit
A safety kit consisting of a safety triangle and safety jacket is required by law in Montenegro and is provided in all rental vehicles. The customer may provide their own safety kit but Alamo is not liable for fines issues to renters who cannot provide a kit when asked by police authorities. Any fines levied by police for the non provision of compulsory safety equipment in the rental vehicle during a police stop will be charged to the renter.


Fuel service option
All vehicles are delivered with a full tank of fuel and must be returned in the same condition. If the vehicle is returned with less than a full tank of fuel, the renter will be charged for the difference plus an extra charge of EUR 10.00. Vat will not apply to fuel charges.


Collision Damage Waiver
collision damage waiver (CDW) waives or reduces the renters responsibility for loss of or damage to the rental vehicle (including but not limited to, towing, storage, loss of use, administrative fees and/or diminished value of the rental vehicle) subject to the terms and conditions of the rental agreement and applicable laws. CDW is offered at the time of rental for an additional daily charge. Collision damage waiver (CDW) daily premium ranges between EUR 2.50 and EUR 3.00 per day depending on vehicle group. The CDW excess ranges from EUR 555.00 to EUR 1200.00 depending on vehicle group.
The purchase of CDW is not a required condition of rental. The protection provided by CDW may duplicate the renters existing coverage and Alamo is not qualified to evaluate the adequacy of the renters existing coverage. Therefore the renter should examine their personal credit card protections, automobile insurance policies or other sources of coverage which may duplicate the protection provided by CDW.


Super Collision Damage Waiver
Super collision damage waiver (SCDW) is optional and can only be purchased with CDW. SCDW cannot be purchased alone. SCDW reduces the excess of CDW to zero in the case of theft and/or damage to the rental vehicle. SCDW is not valid if the event occurred due to driver negligence. The daily cost of SCDW varies according to vehicle class. SCDW rates range from EUR 4.00 to EUR 7.00 including vat per day.


Personal Accident Insurance
Personal Accident Insurance (PAI) is an optional coverage which if purchased covers the authorized drivers, passengers and personal effects. This coverage is available to purchase at the counter at the time of rental for an additional fee of EUR 2.50 per day for all vehicle groups.


Supplemental Liability Protection
SLP supplementary liability protection - third party insurance (required by law) is free of charge and included in all rates. Coverage limits - third party bodily injury or death up to 550,000.00 EUR. Third party property damage 300,000.00 EUR.


Tire And Windshield Protection
Tires and windshield protection (TWP) is an optional coverage which if accepted eliminates the financial responsibility of damage/loss to the tires, windshield and any other windows of the rental vehicle provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Tires and windshield protection is available to purchase at the counter for an additional fee of EUR 2.50 per day for all vehicle groups.


Theft protection
Theft protection (TP) is an optional coverage which reduces the customers financial responsibility in cases of theft via a set deductible/excess which ranges from EUR 555.00 to EUR 1200.00 depending on The vehicle group. The daily premium for theft protection ranges from EUR 2.00 to EUR 3.00 based on vehicle group.


Theft protection - 2
For an additional daily premium fee between EUR 1.50 and EUR 3.00 depending on the vehicle group, super theft protection (tp2) removes the financial responsibility to the customer in cases of theft to zero deductible/excess. The purchase of theft protection is mandatory for renters to qualify for super theft protection.


Roadside assistance
Roadside assistance is free of charge and available 24/7 by calling the phone number +382 67222065 and/or +382 67788782. Including these services for free: flat tyre, jump start, lockout service, fuel delivery & key replacement. The cost of the lost or damaged key, lost of vehicle's documents aren't covered and the authorized driver (s) should pay on the spot these costs. In case of an un-roadworthy rental vehicle as a result of a roadside incident, a towing service and a replacement vehicle will be provided within 2-4 hours (depends on the distance) for free. Road assistance free service void if at the time of the incident the authorized driver (s) are in violation of the rental agreement terms.

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

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